Software Alternatives, Accelerators & Startups

Zadarma VS Freshworks Customer Service

Compare Zadarma VS Freshworks Customer Service and see what are their differences

Zadarma logo Zadarma

A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.

Freshworks Customer Service logo Freshworks Customer Service

Reimagine how you connect with prospects and customers
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  • Zadarma Landing page
    Landing page //
    2023-11-09

Zadarma enables you to set up your business phone system without heavy hardware and wiring expenses. What features does Zadarma’s PBX phone system offer? - Virtual phone numbers in more than 100 countries - Call recording and call transfer with call performance statistics - PBX integration with CRM systems, including Zadarma’s free Teamsale CRM - Push notifications for messaging - Speech recognition and speech analytics - Multiple lines, incoming call scenario settings, and the voice menu - Voice mail and automated responses - Visual PBX editor - Automatic call forwarding - Call holding and queuing - Video conferencing - and more

A virtual phone number is the best solution for people who do not want to limit their business to a specific geographical location. Zadarma offers local, mobile, and Toll-Free 800 virtual phone numbers. More than 30,000 phone numbers in 100 countries are available for purchase and immediate connection.

Improve Your Business Communications, Starting Today!

  • Freshworks Customer Service Landing page
    Landing page //
    2024-05-06

Zadarma features and specs

  • "Standard" price plan: $0
  • "Office" price plan: $22
  • "Corporation" price plan: $44

Freshworks Customer Service features and specs

No features have been listed yet.

Zadarma videos

Zadarma and Shopify Integration

More videos:

  • Review - Testing Zadarma Apps
  • Review - Zadarma - Phone System for Small & Medium Businesses
  • Review - Zadarma Virtual Phone Numbers

Freshworks Customer Service videos

Freshchat Review: Freshchat is like a dashcam for your business

More videos:

  • Review - Freshchat Review: Freshchat
  • Review - Freshchat User Review

Category Popularity

0-100% (relative to Zadarma and Freshworks Customer Service)
VoIP
100 100%
0% 0
Customer Support
12 12%
88% 88
Communication
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zadarma and Freshworks Customer Service

Zadarma Reviews

  1. not recommended

    gutters. I bought a virtual mobile number to register for online banking, which turned out to be used by this bank. as I understand zadarma, I was offered to steal the account from the existing owner. they refuse to replace the purchased number or return the funds.

Freshworks Customer Service Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Freshchat is a customer messaging software and live chat platform designed to help businesses engage with their website visitors and customers in real time. This alternative to ManyChat offers a range of features that allow businesses to provide better customer support, generate leads, and improve customer engagement.
Source: sendpulse.com

Social recommendations and mentions

Zadarma might be a bit more popular than Freshworks Customer Service. We know about 4 links to it since March 2021 and only 3 links to Freshworks Customer Service. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zadarma mentions (4)

  • Any solution for virtual international numbers
    You can use a service like Zadarma that allows you to buy virtual numbers in various countries. You cannot tie this to your Fi account but you can run the Zadarma app on your phone to make and receive calls using the virtual number. Some virtual numbers also support sending and receiving text messages. Source: about 1 year ago
  • Voip for Small Business - Options seem lacking
    Zadarma.com - Landline US number with IVR and other features costs 2 USD, it also receives SMS messages and can forward them to the app or email/messengers. However, you cannot send SMS from a landline number, just reception. You can use US mobile number for sending messages. Source: over 1 year ago
  • Virtual Phone Number
    Https://zadarma.com/en/ - very good product.. Easy to use and hassle free. Source: over 2 years ago
  • Best Way to Receive SMS's Overseas
    Get a virtual Australian phone number with Zadarma - https://zadarma.com/en/ . It isn't good at sending from Australian numbers but you can receive SMS's fine. It requires the app to my installed on your phone. Source: over 2 years ago

Freshworks Customer Service mentions (3)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / almost 2 years ago
  • Additive styling with Crayons
    In this post, we are going to take a look at the CSS utilities feature provided by the Crayons Component Library from Freshworks. The CSS utilities is a set of utility classes similar to Tailwind CSS which will help you to style your HTML elements inside your Marketplace apps for Freshworks products. - Source: dev.to / about 2 years ago
  • Language related data science
    What does that mean for you? If you enjoy NLP and want to specialize in it, go get a job/internship at a company like jarvis.ai or freshworks.com (i google'd these two). Applications for NLP for MOST companies are limited and there are bigger problems to solve that generalists can handle. Even if a company is looking for an NLP Lead chances are they don't actually need it (exceptions would occur when the company's... Source: over 2 years ago

What are some alternatives?

When comparing Zadarma and Freshworks Customer Service, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

TextUs - TextUs is the leading businesses texting platform for professionals.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Live Guide - Live chat for websites is online communication with your visitors. Secure live chat solution that can be tailor-made to fit your requirements.