Software Alternatives & Reviews

Zadarma VS BoldDesk

Compare Zadarma VS BoldDesk and see what are their differences

Zadarma logo Zadarma

A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Zadarma Landing page
    Landing page //
    2023-11-09

Zadarma enables you to set up your business phone system without heavy hardware and wiring expenses. What features does Zadarma’s PBX phone system offer? - Virtual phone numbers in more than 100 countries - Call recording and call transfer with call performance statistics - PBX integration with CRM systems, including Zadarma’s free Teamsale CRM - Push notifications for messaging - Speech recognition and speech analytics - Multiple lines, incoming call scenario settings, and the voice menu - Voice mail and automated responses - Visual PBX editor - Automatic call forwarding - Call holding and queuing - Video conferencing - and more

A virtual phone number is the best solution for people who do not want to limit their business to a specific geographical location. Zadarma offers local, mobile, and Toll-Free 800 virtual phone numbers. More than 30,000 phone numbers in 100 countries are available for purchase and immediate connection.

Improve Your Business Communications, Starting Today!

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Zadarma

$ Details
freemium
Platforms
Windows iOS Android
Release Date
2006 December

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Zadarma features and specs

  • "Standard" price plan: $0
  • "Office" price plan: $22
  • "Corporation" price plan: $44

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Zadarma videos

Zadarma and Shopify Integration

More videos:

  • Review - Testing Zadarma Apps
  • Review - Zadarma - Phone System for Small & Medium Businesses
  • Review - Zadarma Virtual Phone Numbers

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Zadarma and BoldDesk)
VoIP
100 100%
0% 0
Customer Support
26 26%
74% 74
Communication
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zadarma and BoldDesk

Zadarma Reviews

  1. not recommended

    gutters. I bought a virtual mobile number to register for online banking, which turned out to be used by this bank. as I understand zadarma, I was offered to steal the account from the existing owner. they refuse to replace the purchased number or return the funds.

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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Social recommendations and mentions

Based on our record, Zadarma should be more popular than BoldDesk. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zadarma mentions (4)

  • Any solution for virtual international numbers
    You can use a service like Zadarma that allows you to buy virtual numbers in various countries. You cannot tie this to your Fi account but you can run the Zadarma app on your phone to make and receive calls using the virtual number. Some virtual numbers also support sending and receiving text messages. Source: about 1 year ago
  • Voip for Small Business - Options seem lacking
    Zadarma.com - Landline US number with IVR and other features costs 2 USD, it also receives SMS messages and can forward them to the app or email/messengers. However, you cannot send SMS from a landline number, just reception. You can use US mobile number for sending messages. Source: over 1 year ago
  • Virtual Phone Number
    Https://zadarma.com/en/ - very good product.. Easy to use and hassle free. Source: over 2 years ago
  • Best Way to Receive SMS's Overseas
    Get a virtual Australian phone number with Zadarma - https://zadarma.com/en/ . It isn't good at sending from Australian numbers but you can receive SMS's fine. It requires the app to my installed on your phone. Source: over 2 years ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Zadarma and BoldDesk, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!