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yEd VS Delighted

Compare yEd VS Delighted and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

yEd logo yEd

yEd is a free desktop application to quickly create, import, edit, and automatically arrange diagrams. It runs on Windows, Mac OS X, and Unix/Linux.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • yEd Landing page
    Landing page //
    2022-07-16
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

yEd

Website
yworks.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
Edit details

yEd features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

yEd videos

+ Add

yEd Graph Editor in 90 seconds

More videos:

  • Tutorial - yED Graph Editor Tutorial - Make flowcharts, trees, graph Freeware.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to yEd and Delighted)

yEd

Delighted

Diagrams
100 100%
Diagrams
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Flowcharts
100 100%
Flowcharts
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using yEd and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare yEd and Delighted

yEd Reviews

Best 7 Free Online XMind Alternatives for Windows
Another excellent tool that you can use for common and complex visual illustration is yEd. This aims to help users in terms of creating diagrams like UML, flowcharts, network diagram, org chart, and other process illustrations. With this XMind free alternative, you will find every icon and symbol you need for the aforementioned diagrams. On the other hand, users are...
Source: gitmind.com
40 Open Source, Free and Top Unified Modeling Language (UML) Tools
yEd is a desktop application that can be used to quickly and effectively generate high-quality diagrams. Users can create diagrams manually, or import their external data for analysis. yEd’s automatic layout algorithms arranges even large data sets with just the press of a button. yEd is freely available and runs on all major platforms: Windows, Unix/Linux, and Mac OS X.With...
Source: www.predictiveanalyticstoday.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

yEd mentions (0)

We have not tracked any mentions of yEd yet. Tracking of yEd recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing yEd and Delighted, you can also consider the following products

draw.io - Online diagramming application

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

LucidChart - LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

PlantUML - PlantUML is an open-source tool that uses simple textual descriptions to draw UML diagrams.

Survicate - Collect feedback on your website and find out more about your visitors.

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