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Yawave VS Delighted

Compare Yawave VS Delighted and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Yawave logo Yawave

Put your customer first. From the smart customer experience plan to implementation with the help of the User Interaction Suite.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Yawave Landing page
    Landing page //
    2024-02-10
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Yawave features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Yawave videos

No Yawave videos yet. You could help us improve this page by suggesting one.

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Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Yawave and Delighted)

Yawave

Delighted

Marketing
100 100%
Marketing
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Loyalty Marketing
100 100%
Loyalty Marketing
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using Yawave and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Yawave and Delighted

Yawave Reviews

Customer Loyalty Program Software and Apps
Countries available: 229 countries globally. Swiss-based Yawave offers a range of tools and services to improve customer experience and create more growth. These include a user hub (contact management, user portal, and loyalty program), an interaction hub (automation and user interface), and a content hub (website publishing, social media publishing, and email marketing)....
Source: influencermarketinghub.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Yawave mentions (0)

We have not tracked any mentions of Yawave yet. Tracking of Yawave recommendations started around Feb 2024.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Yawave and Delighted, you can also consider the following products

Invite Referrals - Invite Referrals is the simplest tool to design and launch customer referral campaigns.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

NiceJob - Get more reviews and build an build an awesome reputation with NiceJob.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Retently - Measure and Improve Customer Satisfaction.

Survicate - Collect feedback on your website and find out more about your visitors.

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