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Yac VS NICE inContact

Compare Yac VS NICE inContact and see what are their differences

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Seamless project management and collaboration for your team. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Yac logo Yac

Take your time back from Zoom & Slack

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Yac Landing page
    Landing page //
    2023-02-06
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Yac videos

+ Add

Yac - How Yac works on desktop

More videos:

  • Review - Yeast artificial chromosome (YAC)
  • Review - Client Review: YAC (8b8t Client)

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Yac and NICE inContact)

Yac

NICE inContact

Productivity
100 100%
Productivity
0% 0
Communication
30 30%
Communication
70% 70
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Messaging
100 100%
Messaging
0% 0

User comments

Share your experience with using Yac and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Yac and NICE inContact

Yac Reviews

We have no reviews of Yac yet.
Be the first one to post

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Yac seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Yac mentions (2)

  • Wanted: Clubhouse but NOT live!
    Take a look at Yac: https://yac.com/. Seems like what they were built for. In fact one of their YouTube videos even covers asynchronous meetings via audio. Source: almost 3 years ago
  • Voice Recorder App for DUO
    I’ll plug my own app and say I’d love for you to try out Yac! Source: about 3 years ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Yac and NICE inContact, you can also consider the following products

Grapevine Surveys - Grapevine is an online survey tool for employee surveys.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Slack - A messaging app for teams who see through the Earth!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

VocalBird - Record and share audio messages within Chrome

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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