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XO Hosted PBX VS NICE inContact

Compare XO Hosted PBX VS NICE inContact and see what are their differences

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XO Hosted PBX logo XO Hosted PBX

Hosted PBX is a scalable UC solution that uses cloud technology to integrate HD voice & data services, mobility, along with advanced calling

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • XO Hosted PBX Landing page
    Landing page //
    2023-09-13
  • NICE inContact Landing page
    Landing page //
    2023-10-04

XO Hosted PBX videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to XO Hosted PBX and NICE inContact)

XO Hosted PBX

NICE inContact

Communication
8 8%
Communication
92% 92
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
6 6%
Enterprise Communication
94% 94
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare XO Hosted PBX and NICE inContact

XO Hosted PBX Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing XO Hosted PBX and NICE inContact, you can also consider the following products

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Mitel - Business Communications and Collaboration

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Phonebooth - Phonebooth is one of the leading voip providers, providing phone systems & phone service for small businesses.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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