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XiVO VS Genesys PureConnect

Compare XiVO VS Genesys PureConnect and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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XiVO logo XiVO

XiVO, première solution de téléphonie d'entreprise ToIP Open Source. TPE/PME Grande Entreprise / Centre de contact / Secteur Public. Contact: 04 37 49 78 10

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • XiVO Landing page
    Landing page //
    2023-04-01
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

XiVO videos

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XiVO Web Assistant, l'application de téléphonie d'entreprise Open Source

Genesys PureConnect videos

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Category Popularity

0-100% (relative to XiVO and Genesys PureConnect)

XiVO

Genesys PureConnect

Communication
20 20%
Communication
80% 80
VoIP
100 100%
VoIP
0% 0
Customer Support
0 0%
Customer Support
100% 100
Enterprise Communication
26 26%
Enterprise Communication
74% 74

User comments

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What are some alternatives?

When comparing XiVO and Genesys PureConnect, you can also consider the following products

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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