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XiVO VS Genesys

Compare XiVO VS Genesys and see what are their differences

AirDroid Business
AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing. featured
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XiVO logo XiVO

XiVO, première solution de téléphonie d'entreprise ToIP Open Source. TPE/PME Grande Entreprise / Centre de contact / Secteur Public. Contact: 04 37 49 78 10

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • XiVO Landing page
    Landing page //
    2023-04-01
  • Genesys Landing page
    Landing page //
    2023-09-13

XiVO videos

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XiVO Web Assistant, l'application de téléphonie d'entreprise Open Source

Genesys videos

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Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to XiVO and Genesys)

XiVO

Genesys

Communication
38 38%
Communication
62% 62
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
47 47%
Enterprise Communication
53% 53
Call Center Software
0 0%
Call Center Software
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare XiVO and Genesys

XiVO Reviews

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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing XiVO and Genesys, you can also consider the following products

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Wazo.io - The UCaaS Platform Built for MSPs​

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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