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Xero VS BoldDesk

Compare Xero VS BoldDesk and see what are their differences

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Xero logo Xero

Xero is online accounting for your small business.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Xero Landing page
    Landing page //
    2023-10-19
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Xero

Website
xero.com
Pricing URL
Official Xero Pricing
$ Details
paid Free Trial $9.0 / Monthly (Send 5 invoices and quotes / Enter 5 bills)
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Xero features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Xero videos

+ Add

Xero vs QuickBooks Online 2019

More videos:

  • Review - Xero Accounting Software Review
  • Review - 3 Minute Overview of Xero Accounting Software

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Xero and BoldDesk)

Xero

BoldDesk

Accounting
100 100%
Accounting
0% 0
Customer Support
0 0%
Customer Support
100% 100
Bookkeeping
100 100%
Bookkeeping
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Xero and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Xero and BoldDesk

Xero Reviews

Top 9 NetSuite Alternative Software for Professional Services
Xero offers an accessible, intuitive user experience suitable for smaller companies. However, certain reviewers have noted that the pricing points can be high for the tool’s value. As Xero doesn’t provide end-to-end project management support, investing in a unified platform with Xero integration is something you can consider.
Source: productive.io
5 Best Alternatives to QuickBooks Accounting Software
Easy-to-use dashboard: Both QuickBooks Online and Xero have intuitive dashboards that present all relevant data, including cash flow from all banks. While QuickBooks takes a more sophisticated approach to this, Xero’s style is more streamlined.
Source: www.businessnewsdaily.com
The 8 Best QuickBooks Alternatives for Small Businesses
While both QuickBooks and Xero allow for app integration, Xero goes above and beyond with more than 700 app integrations, extending the basic functionality of the application considerably. Apps are available in numerous categories including CRM, e-commerce, time tracking, practice management, payroll, and point of sale.
Source: www.fool.com
7 Best QuickBooks Alternatives for Small Businesses
Xero has three pricing tiers and all of them support unlimited users. If you’re a super small business, the Early plan at $12/month may work for you — just keep in mind you can only enter up to five bills and 20 invoices. However, most small businesses quickly outgrow this package and move up to the $34/month Growing plan. More complex businesses that deal with multiple...
Source: www.fundera.com
20 best accounting software tools
Xero is a free cloud-based online accounting software aimed at small and midsize businesses – it offers an easy way to handle your transactions and run your business.
Source: clockify.me

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Social recommendations and mentions

BoldDesk might be a bit more popular than Xero. We know about 1 link to it since March 2021 and only 1 link to Xero. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Xero mentions (1)

  • I would like some input on accounting software
    Thanks, will you be able to sign me up on South African packages as well? The naming scheme and pricing is different for xero.com/us and xero.com/za. Source: over 2 years ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

What are some alternatives?

When comparing Xero and BoldDesk, you can also consider the following products

FreshBooks - The ideal accounting software for small business owners.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

QuickBooks Online - QuickBooks Online is a Cloud Accounting for small business that can be used on iPad, mobile phone or computer to do invoicing, billing, run reports, or even pay employees online.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

QuickBooks - Business runs better with QuickBooks, the #1 accounting solution for small business.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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