Software Alternatives, Accelerators & Startups

XenForo VS Malcolm App

Compare XenForo VS Malcolm App and see what are their differences

XenForo logo XenForo

Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • XenForo Landing page
    Landing page //
    2022-03-18
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

XenForo features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

XenForo videos

What is xenforo?

More videos:

  • Review - [Review] Phần mềm download resource free trên xenforo.com

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to XenForo and Malcolm App)
Forums And Forum Software
Customer Support
0 0%
100% 100
Forums
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing XenForo and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using XenForo and Malcolm App. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare XenForo and Malcolm App

XenForo Reviews

Top 10 Best Free Open Source Forum Software to Setup own Discussion Forum
XenForo is one of the most intuitive extensible and highly flexible community software which provides speed, durability, and compelling community experience. It offers a wide range of useful features such as integration with Facebook for easy sharing of the content, allows members to follow each other and see the recent activities of your forum, style property editor to...
Source: technofizi.net
IndieHackers: Best forum software
If you don’t mind paying the most powerful and my personal favourite is https://XenForo.com constant updates and an overall great product with a good community marketplace!

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, XenForo seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

XenForo mentions (10)

  • How to Create a Discussion Forum Using PHP and MySQL?
    XenForo (https://xenforo.com/) XenForo is a popular commercial forum software application that is widely used for creating and managing online discussion communities and forums. - Source: dev.to / 9 months ago
  • Poll Results & Re-Opening the Subreddit
    For the longer term migration options, I would like to recommend we set up a Xenforo forum one last time. It would be quick and easy to do, it's a well designed and maintained solution that has all the technical features we need and works well for communities like this, as demonstrated by the Spacebattles and Sufficient Velocity forums. Finally, this community will only be free of interference if we go to a place... Source: 12 months ago
  • Some forum software written in Rust
    Obviously forums aren't as popular as they used to be, so this topic might not be of interest to many. For folks that want to run a forum, they'd most certainly go with Discourse (Ruby), Flarum (PHP), Xenforo (PHP), NodeBB (Javascript), Nimforum (Nim) and maybe Casnode (Go). Source: over 1 year ago
  • Best way to create a community website
    For something simple, I'd look into bbpress. For something more complex (but that can still integrate with WordPress, check out Xenforo (my favorite) or Vanilla. Source: over 1 year ago
  • Ask HN: Any forum/community dedicated to software and DevOps?
    Obligatory Lobsters[0] link. You may know it well already though. If you really need to scratch that itch, maybe start your own community based around those topics? I wouldn't build it from scratch though, and use something like XenForo[1]. The web needs more forums, there's not enough of them around! [0] https://lobste.rs/ [1] https://xenforo.com/. - Source: Hacker News / over 1 year ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing XenForo and Malcolm App, you can also consider the following products

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Flarum - Flarum is the next-generation forum software that makes online discussion fun. It's simple, fast, and free.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

phpBB - Raspberry Pi. The Raspberry Pi is a cheap, credit-card sized computer. The official website uses phpBB for their discussion forums. phpBB is not affiliated with nor responsible for any of the sites listed on the showcase.

Zendesk Support - Social Customer Support and Help Desk and Ticketing