Software Alternatives & Reviews

XCALLY VS Genesys Cloud

Compare XCALLY VS Genesys Cloud and see what are their differences

XCALLY logo XCALLY

Omnichannel contact center management

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • XCALLY Landing page
    Landing page //
    2023-05-23
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

XCALLY videos

XCALLY Overview

More videos:

  • Review - XCALLY MOTION Dashboards
  • Review - Asterisk Mobility Call Center Applications and API w/XCALLY

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to XCALLY and Genesys Cloud)
Communication
3 3%
97% 97
VoIP
100 100%
0% 0
Customer Support
0 0%
100% 100
Call Center Software
13 13%
87% 87

User comments

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What are some alternatives?

When comparing XCALLY and Genesys Cloud, you can also consider the following products

Freshcaller - Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs