Software Alternatives & Reviews

XCALLY VS NICE inContact

Compare XCALLY VS NICE inContact and see what are their differences

XCALLY logo XCALLY

Omnichannel contact center management

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • XCALLY Landing page
    Landing page //
    2023-05-23
  • NICE inContact Landing page
    Landing page //
    2023-10-04

XCALLY videos

XCALLY Overview

More videos:

  • Review - XCALLY MOTION Dashboards
  • Review - Asterisk Mobility Call Center Applications and API w/XCALLY

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to XCALLY and NICE inContact)
Communication
3 3%
97% 97
VoIP
100 100%
0% 0
Enterprise Communication
0 0%
100% 100
Call Center Software
11 11%
89% 89

User comments

Share your experience with using XCALLY and NICE inContact. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare XCALLY and NICE inContact

XCALLY Reviews

We have no reviews of XCALLY yet.
Be the first one to post

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing XCALLY and NICE inContact, you can also consider the following products

Freshcaller - Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.