Software Alternatives, Accelerators & Startups

X2Go VS SupportHopper

Compare X2Go VS SupportHopper and see what are their differences

X2Go logo X2Go

Get X2Go. Installing X2Go (client/server). Download X2Go Client (Windows installer (XP and Later), OS X 10. 9 and higher DMG, OS X 10. 10 and higher DMG or macOS 10.

SupportHopper logo SupportHopper

Screen Sharing Application for support teams.
  • X2Go Landing page
    Landing page //
    2023-02-09
  • SupportHopper Landing page
    Landing page //
    2023-09-29

We have separate applications for support staff and clients to meet their specific needs. For clients, the goal is to share their screen and receive help quickly and easily. For support staff, the goal is to not only see the client's screen, but also to have access to previous events, involved colleagues, and the amount of time spent on the issue. By having separate applications, we can ensure that each side has access to the specific features and tools they need to achieve their goals efficiently and effectively.

X2Go videos

X2GO: Linux Remote Desktop & Terminal Server System With Support For Published Applications

More videos:

  • Review - X2Go Desktops Running on a 4GB Raspberry pi 4: XFCE, MATE, LXDE, KDE-Plasma

SupportHopper videos

What is SupportHopper?

Category Popularity

0-100% (relative to X2Go and SupportHopper)
Remote Desktop
90 90%
10% 10
Remote Control
83 83%
17% 17
Remote PC Access
87 87%
13% 13
Office & Productivity
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare X2Go and SupportHopper

X2Go Reviews

  1. I chose X2go over Nomachine

    We use X2go as access our home office work machine while traveling. The home office desktop (X2go server) is used primarily for word processing, spreadsheets and creating presentations. The X2go server is running on 3rd generation Intel i-5 processor with onboard Intel graphics and 12 Gb DDR4 RAM. The OS is Linux Mint Mate' 20.04. Nomachine works on most desktops, however X2go seems to prefer the XFCE and Mate' environments. My experience with X2go is slightly faster and more stable on the Linux Mint Mate' flavor than Ubuntu's 20.04 Mate'. It also looks much better. Remote access is accomplished using X2go client over SSH (ECDSA-256) with minimal compression through a ZeroTier network. Nomachine free version doesn't allow SSH connections. Nomachine also uses 128 bit encryption and is prettier and faster as first installed. However, X2go has more granular connection options. After multiple trial and error adjustments X2go is MUCH smoother and comparable to sitting at the physical desktop over ATT 4g-LTE hotspot connections. Youtube videos streamed remotely are a little jerky but watchable so I don't recommend gaming remotely over 4g. Additionally X2go allows for using 'published applications' making it possible to get work done over all but the slowest connections. X2go also allows multiple users to connect to the server and work in their individual environments simultaneously. Similar to a terminal server, although heavier on resources. My wife and I occasionally do this through hotel or cafe' WiFi. Nomachine free allows only one user connection at a time per machine. Nomachine is easier to set up for a novice and has Android & IOS apps. Not something we have a need for or want.

    ๐Ÿ Competitors: NoMachine Everybody
    ๐Ÿ‘ Pros:    Secure|Fast|Multiple simultaneous users|Published applications performance
    ๐Ÿ‘Ž Cons:    Requires ssh server installation & configuration.|Requires users to navigate a daunting number of options to find optimal performance.|Wiki isn't novice friendly and often has sections out of date. support is minimal through user forum.

SupportHopper Reviews

We have no reviews of SupportHopper yet.
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What are some alternatives?

When comparing X2Go and SupportHopper, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

mRemoteNG - mRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Chrome Remote Desktop - The easy way to remotely connect with your home or work computer, or share your screen with others.

droidVNC-NG - VNC server app for Android that does not require root privileges.

Remmina - Remmina is a remote desktop client written in GTK+, aiming to be useful for system administrators and travellers, who need to work with lots of remote computers in front of either large monitors or tiny netbooks.