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X-Lite VS NICE inContact

Compare X-Lite VS NICE inContact and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

X-Lite logo X-Lite

The X-Lite softphone from CounterPath. Try out our fully-loaded Bria desktop client including voice and video call, messaging and presence or download X-Lite for try to test SIP softphone features.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • X-Lite Landing page
    Landing page //
    2021-08-02
  • NICE inContact Landing page
    Landing page //
    2023-10-04

X-Lite videos

+ Add

FrSky X-Lite Review | AMAZING. unless you pinch.

More videos:

  • Review - DREAM DRONE RADIO FOR THUMBERS - FRsky X-Lite review
  • Review - X-Lite X-802RR Ultra Carbon Helmet Review at RevZilla.com

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to X-Lite and NICE inContact)

X-Lite

NICE inContact

Communication
18 18%
Communication
82% 82
Messaging
100 100%
Messaging
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0

User comments

Share your experience with using X-Lite and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare X-Lite and NICE inContact

X-Lite Reviews

We have no reviews of X-Lite yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing X-Lite and NICE inContact, you can also consider the following products

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Digsby - Tagged makes it easy to meet and socialize with new people through games, shared interests, friend suggestions, browsing profiles, and much more.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Facebook Messenger - Facebook Messenger is a faster way to message.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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