WP Mail SMTP VS Freshservice

WP Mail SMTP Reviews

Freshservice Reviews

WP Mail SMTP mentions (15)

• Ask HN: What is the best WordPress plugin for transactional email service?

  Are you looking to send emails through the server directly ? You should never do that. Instead, you first need to choose an SMTP provider (mailgun, postmark etc) and then use a WOrdPress plugin that can use that SMTP. I highly suggest using this one : https://wordpress.org/plugins/wp-mail-smtp/. - Source: Hacker News / 9 months ago

• Google tells me I have 3k+ WP form entries, but I don't see any in my mailbox. All spam?

  I suggest a plugin like WP Mail SMTP (https://wordpress.org/plugins/wp-mail-smtp/) and set up the website to send email using SMTP. Source: 11 months ago

• Problem with system mail going to junk / spam. Outlook cannot verify identity of sender.

  Typically you'd need to be making sure your site is configured to send email through your actual mail server, using something like WP Mail SMTP. Source: over 1 year ago

• [HELP] Issues with sending emails - looking for Gmail plugin

  My organization, a non-profit, uses Gsuite for email, so I'm thinking sending via that server might be all around a better idea. I see WP Mail SMTP by WPForms – The Most Popular SMTP and Email Log Plugin and some others in the plugin repository that look like they might do what I'm looking for. Source: almost 2 years ago

• Sendinblue vs. Sendgrid (or other SMTP servers), what is your choice for low volume, high importance?

  I also want to recommend the WP Mail SMTP plugin. It makes setting up email really easy, including swapping out email services. I'm not sure how you'd integrate it into a custom app, but I'm sure it can be done. Source: almost 2 years ago

Freshservice mentions (3)

• Outlook Helpdesk Form

  If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago

• Low Hanging Fruit - Recommendations for Ticketing System????

  FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago

• SchoolDude as a help desk / ticketing system.

  If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago