Software Alternatives & Reviews

Wowdesk VS HelpDesk

Compare Wowdesk VS HelpDesk and see what are their differences

Wowdesk logo Wowdesk

Wowdesk is an affordable, flexible, and user-friendly omnichannel help desk software helping businesses of all sizes deliver WOWing... customer experience.

HelpDesk logo HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.
  • Wowdesk Landing page
    Landing page //
    2021-09-24

Wowdesk is a customer service platform that aims to provide and deliver optimum multi-channel customer support services through various channels including self-service portals, email, chat, phone, and social media networks at best price. Wowdesk is installed in multidue of industries with different sizes across the globe. Wowdesk is revamping the customer service space with its future thinking technology. They call it help desk, we call it WOWdesk! Learn more at wowdesk.com

  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.

All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.

Wowdesk

$ Details
freemium $6.0 / Monthly
Platforms
Windows Android iOS

HelpDesk

$ Details
paid Free Trial $4.0 / Monthly (per agent)
Platforms
-

Wowdesk features and specs

No features have been listed yet.

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

Wowdesk videos

Wowdesk Product Tour Video

More videos:

  • Demo - Wowdesk demo video

HelpDesk videos

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Category Popularity

0-100% (relative to Wowdesk and HelpDesk)
Customer Support
16 16%
84% 84
Help Desk
7 7%
93% 93
Help Desk And Ticketing
28 28%
72% 72
Monitoring Tools
100 100%
0% 0

User comments

Share your experience with using Wowdesk and HelpDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDesk seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Wowdesk mentions (0)

We have not tracked any mentions of Wowdesk yet. Tracking of Wowdesk recommendations started around Mar 2021.

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 10 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

What are some alternatives?

When comparing Wowdesk and HelpDesk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Zenkit - Zenkit is the home you always wanted for your ideas, your projects, your business.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Cloud Management Suite - Cloud Management Suite (CMS) is a cloud-based IT management software solution offering IT patch management and software distribution.