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HelpDesk VS Zenkit

Compare HelpDesk VS Zenkit and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpDesk logo HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Zenkit logo Zenkit

Zenkit is the home you always wanted for your ideas, your projects, your business.
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.

All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.

  • Zenkit Landing page
    Landing page //
    2019-10-24

Use the right tools for the job

Different tools suit different tasks, just like different people feel comfortable with different tools. Whether you're scheduling meetings, tracking your project's progress, brainstorming new design ideas, or crunching numbers, there's a view for you.

Choose Your Solution

Task management, project management, ERP, CRM, help desks, support and ticket systems, personal planning, HR and recruitment - whatever you need, we've got it covered. We work together with industry experts in their fields to offer you all-in-one solutions and starting points for your own solutions.

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

Zenkit features and specs

No features have been listed yet.

HelpDesk videos

+ Add

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Zenkit videos

+ Add

Zenkit: Project Management | Full Review

More videos:

  • Review - Zenkit Revisited | Full Review
  • Review - Zenkit adds Wiki View

Category Popularity

0-100% (relative to HelpDesk and Zenkit)

HelpDesk

Zenkit

Help Desk
100 100%
Help Desk
0% 0
Project Management
0 0%
Project Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using HelpDesk and Zenkit. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpDesk and Zenkit

HelpDesk Reviews

We have no reviews of HelpDesk yet.
Be the first one to post

Zenkit Reviews

  1. Hard to get used to, but very productive afterwards

    Moving to this platform took time, but now i admit, that i work easier.

    🏁 Competitors: Asana
    👍 Pros:    Easy integration|Intuitive|Fast support
    👎 Cons:    User experiance
  2. Task manager and crm

    Recently started using it and i am very happy with results.

    🏁 Competitors: Trello, Todoist
    👍 Pros:    Fast|Fast ui|Easy to use|Easy user interface
  3. Great Crm alternative and DB

    Very fast and reliable. Amazing inapp experience

    🏁 Competitors: Wunderlist, Asana, Trello
    👍 Pros:    Subtasks|Task trees
The Top 9 Alternatives To Monday.com
Zenkit’s main point of difference compared to Monday.com is the large number of alternative views available in the app. For example Zenkit supports list views, kanban boards, tables, mindmaps and a calendar view. This degree of flexibility means that Zenkit is an ideal alternative to Monday.com for teams who don’t want to be constrained to viewing tasks just one way.
Source: blog.taskpigeon.co

Social recommendations and mentions

Zenkit might be a bit more popular than HelpDesk. We know about 4 links to it since March 2021 and only 3 links to HelpDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 10 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

Zenkit mentions (4)

  • Very specific needs - been shopping CRM software way too long.
    If you're looking for a flexible tool, actually a flexible connected suite of tools, I vividly encourage you to test our solution: Zenkit Suite. You'll find all you need in here; https://zenkit.com/. Source: almost 2 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Zenkit.com — Project management and collaboration tool. Free for up to 5 members, 5 GB attachments. - Source: dev.to / almost 3 years ago
  • What is a app that you stumbled across that has made your life easier? Also what is it used for?
    Zenkit Todo for project management. I use it for organizing my todos at work as well as for private stuff (e.g. When we moved to a new appartement). It's very simple and intuitive but at the same highly customizable and flexible. Https://zenkit.com/. Source: about 3 years ago
  • Suggestions on how to track personal "todo" items for solo projects, as well as wider "todo" items for team projects ?
    I use Zenkit and love it because it's very flexible. The basic plan is free. Https://zenkit.com/. Source: about 3 years ago

What are some alternatives?

When comparing HelpDesk and Zenkit, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Todoist - Todoist is a to-do list that helps you get organized, at work and in life.

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