WorkTime Cloud
ActivTrak
West Cloud Contact Pro
CyBlock
Time Doctor
Transera
WorkAuditor
recite
PlayVox
Scorebuddy
ActivTrak
Five9
Calabrio ONE
Stella Connect
Observe.AI
Genesys
Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
WorkTime Cloud PlayVoxWorkTime is an effective monitoring solution.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
West Cloud Contact Pro - West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.
CyBlock - CyBlock, Secure Employee Web Filtering and Monitoring Suite. Comprehensive user reporting, control bandwidth, and Threat Protection.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.