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WorkTime Cloud VS NICE inContact

Compare WorkTime Cloud VS NICE inContact and see what are their differences

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WorkTime Cloud logo WorkTime Cloud

Web-based Employee & Computer Monitoring Service. For 1- 15,000+ Employees. FREE for Small bussineses. We Take Care of Your Data. No Need to Be an IT Pro

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • WorkTime Cloud Landing page
    Landing page //
    2023-08-28
  • NICE inContact Landing page
    Landing page //
    2023-10-04

WorkTime Cloud videos

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WorkTime

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to WorkTime Cloud and NICE inContact)

WorkTime Cloud

NICE inContact

Work Management
100 100%
Work Management
0% 0
Communication
4 4%
Communication
96% 96
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Quality Management
100 100%
Quality Management
0% 0

User comments

Share your experience with using WorkTime Cloud and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare WorkTime Cloud and NICE inContact

WorkTime Cloud Reviews

  1. Employee monitoring

    WorkTime is an effective monitoring solution.

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing WorkTime Cloud and NICE inContact, you can also consider the following products

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

West Cloud Contact Pro - West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CyBlock - CyBlock, Secure Employee Web Filtering and Monitoring Suite. Comprehensive user reporting, control bandwidth, and Threat Protection.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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