Software Alternatives, Accelerators & Startups

WorkRamp VS NICE inContact

Compare WorkRamp VS NICE inContact and see what are their differences

WorkRamp logo WorkRamp

Web based employee training & development tool

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • WorkRamp Landing page
    Landing page //
    2023-09-19
  • NICE inContact Landing page
    Landing page //
    2023-10-04

WorkRamp videos

Groove Customer Story: Workramp

More videos:

  • Review - WorkRamp - November 2016

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to WorkRamp and NICE inContact)
Education
100 100%
0% 0
Communication
0 0%
100% 100
Online Learning
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare WorkRamp and NICE inContact

WorkRamp Reviews

9 of the Best Lessonly Alternatives (Now Seismic)
WorkRamp is a learning management system that lets companies onboard, train, and track employee progress with ease. The main training components of WorkRamp are self-guided activities, personalized testing, and interactive certification exercises. For companies looking for customization, WorkRamp is ideal for building training courses to meet company and even department...
Source: www.continu.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing WorkRamp and NICE inContact, you can also consider the following products

Adobe Captivate Prime LMS - Adobe Captivate Prime LMS is easy to setup and helps in delivering engaging learning experiences in a personalized manner across devices.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Collaborator - Система дистанційного навчання повного циклу із аналітикою в реальному часі та інструментами внутрішнього маркетингу.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Moodle - Moodle is the world's most popular learning management system. Start creating your online learning site in minutes!

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.