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WorkPoint VS GoDesk

Compare WorkPoint VS GoDesk and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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  2. » Reviews
  3. » Alternatives

WorkPoint logo WorkPoint

Time tracking, project management & client billing for SMB.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • WorkPoint Landing page
    Landing page //
    2023-09-27
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

WorkPoint

Website
workpointtv.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

WorkPoint features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Category Popularity

0-100% (relative to WorkPoint and GoDesk)

WorkPoint

GoDesk

Customer Feedback
100 100%
Customer Feedback
0% 0
Customer Support
0 0%
Customer Support
100% 100
User Feedback Management
100 100%
User Feedback Management
0% 0
Education
0 0%
Education
100% 100

User comments

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What are some alternatives?

When comparing WorkPoint and GoDesk, you can also consider the following products

Zeldata - Zeldata ERP software includes ERP, HRM, CRM, accounting, POS, sales, and project management, and more business management tools in one place. Zeldata business management software products include

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Striven - Striven's got you covered.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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