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WorkJam VS NICE inContact

Compare WorkJam VS NICE inContact and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

WorkJam logo WorkJam

WorkJam is the employee engagement suite empowering the digital workplace for shift-based, hourly and non-desk workers.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • WorkJam Landing page
    Landing page //
    2023-06-25
  • NICE inContact Landing page
    Landing page //
    2023-10-04

WorkJam videos

+ Add

WorkJam - The Frontline Digital Workplace

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to WorkJam and NICE inContact)

WorkJam

NICE inContact

Office & Productivity
100 100%
Office & Productivity
0% 0
Communication
0 0%
Communication
100% 100
POS
100 100%
POS
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using WorkJam and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare WorkJam and NICE inContact

WorkJam Reviews

  1. I can never log into my WorkJam or Itrent accounts. There is always a problem signing into my accounts as it is says invalid all of time and I have to change it so many times and yet it still doesn’t work! I never have any issues with any other systems.

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing WorkJam and NICE inContact, you can also consider the following products

OpsCenter - Emergency Management

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Zipline - Drones to deliver medicine

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

YOOBIC - YOOBIC is a Digital Workplace for deskless workers: communication, microlearning, task management

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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