Software Alternatives, Accelerators & Startups

Workboard VS NICE inContact

Compare Workboard VS NICE inContact and see what are their differences

Workboard logo Workboard

Workboard is a performance and productivity app managers use with their teams to share goals, priorities, actions and feedback.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Workboard Landing page
    Landing page //
    2023-10-06
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Workboard videos

Transform or disrupt your market with Workboard, right in Microsoft Teams : Build 2018

More videos:

  • Review - Get to know WorkBoard
  • Review - How Chiefs of Staff Drive Results with OKRs in WorkBoard

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Workboard and NICE inContact)
Project Management
100 100%
0% 0
Communication
0 0%
100% 100
Goal Setting And OKRs
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Workboard and NICE inContact

Workboard Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Workboard and NICE inContact, you can also consider the following products

BetterWorks - BetterWorks makes it easy for both managers and employees to set goals and give ongoing feedback with our Continuous Performance Management™ software.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Weekdone - Market leader and innovator since 2013. Set structured quarterly goals, keep track of activities, and focus on getting real business results. Track weekly progress, provide feedback, and move everyone in a unified direction.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ClearPoint Strategy - ClearPoint Strategy is a software-as-a-service balanced scorecard design, management, and reporting tool.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.