Software Alternatives & Reviews

Wix Answers VS uContact

Compare Wix Answers VS uContact and see what are their differences

Wix Answers logo Wix Answers

Online help desk & customer support software built by Wix

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • Wix Answers Landing page
    Landing page //
    2023-05-10
  • uContact Landing page
    Landing page //
    2022-08-06

Wix Answers videos

Wix Answers Review - Customer Service Software

More videos:

  • Review - An Overview of Your Wix Answers Suite
  • Review - Meet Wix Answers

uContact videos

Full Experience Demo uContact

Category Popularity

0-100% (relative to Wix Answers and uContact)
Communication
28 28%
72% 72
VoIP
34 34%
66% 66
Phone System
36 36%
64% 64
Customer Support
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Wix Answers and uContact

Wix Answers Reviews

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uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...

What are some alternatives?

When comparing Wix Answers and uContact, you can also consider the following products

Aloware - Aloware stands at the forefront of providing all-in-one cloud based contact center solutions.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Contaque - Contaque is a call center solution which embraces internet and open source technology that integrates with existing voice and data systems.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.