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WhosOn VS Survaider

Compare WhosOn VS Survaider and see what are their differences

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WhosOn logo WhosOn

HelpOnClick Live Chat Software

Survaider logo Survaider

A Customer Experience Management solution for businesses. Listen to the voice of your customers, and act on it in real time! This is customer service redefined.
  • WhosOn Landing page
    Landing page //
    2023-10-15

  www.whoson.comSoftware by Parker Software

  • Survaider Landing page
    Landing page //
    2018-09-30

Survaider is an online SaaS CEM platform which lets enterprises understand voice of customers and act on it, across all their business locations in real time.

Understanding customer feedback from all channels and acting on it in real time is hard. Survaider applies machine learning and NLP techniques to let our customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms.

  • Identify key parameters that are important for quantifying customer satisfaction. Rank and benchmark all your business outlets on these parameters.

  • Get notified in real time about any unfavourable response that a customer shares anywhere, resolve from within the app. Send generated tickets to your customer support or helpdesk softwares.

  • Experiment in the real world. Implement any temporary changes in just one of your outlets and measure customer satisfaction reacting to that change in real time.

WhosOn videos

+ Add

Deep dive: WhosOn 2018 for supervisors

Survaider videos

+ Add

Walmart CX Journey with Survaider

More videos:

  • Review - Survaider - Customer Experience Management solution for businesses.
  • Review - FoundersGyan Episode 47 - How Survaider helps to decode textual reviews!

Category Popularity

0-100% (relative to WhosOn and Survaider)

WhosOn

Survaider

CRM
100 100%
CRM
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Customer Support
100 100%
Customer Support
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100

User comments

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What are some alternatives?

When comparing WhosOn and Survaider, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

Pure Chat - Pure Chat provides FREE live website support and sales chat without the hassle! It's web site chat, simplified.

OptCulture - OptCulture is an authentic and reliable customer loyalty software that facilitates businesses to have the right marketing data to streamline their branding campaigns and provides all the optimization required of your marketing needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

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