Software Alternatives & Reviews

Whatshelp Widget VS ResQ Labs

Compare Whatshelp Widget VS ResQ Labs and see what are their differences

Whatshelp Widget logo Whatshelp Widget

Chat with website visitors via popular messaging apps

ResQ Labs logo ResQ Labs

Manage and resolve incidents in Slack.
  • Whatshelp Widget Landing page
    Landing page //
    2023-09-24
  • ResQ Labs Landing page
    Landing page //
    2023-04-24

ResQ is a Slack app that facilitate communication and incident responses all through incident channels. After the incident is over, engineers perform postmortems (retrospectives) using the web dashboard to ensure lessons are learned.

Managers and stakeholders also have insight on current and past incidents via the ResQ web dashboard. Data from ResQ can be used to improve your company's DORA metrics. ​

Whatshelp Widget features and specs

No features have been listed yet.

ResQ Labs features and specs

  • Resolve incidents in Slack: Yes
  • Postmortems / Restrospectives: Yes
  • Insight: Yes

Category Popularity

0-100% (relative to Whatshelp Widget and ResQ Labs)
CRM
100 100%
0% 0
Incident Management
28 28%
72% 72
Customer Support
100 100%
0% 0
Software Engineering
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Whatshelp Widget and ResQ Labs, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.

Drift - A messaging app that helps you grow your business.

incident.io - Create, manage and resolve incidents directly in Slack. Leave the rest to us.

The Customer Retention Starter Kit - Stop customers slipping away. New from Intercom.

Rootly - Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.