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Whatfix VS MadCap Flare

Compare Whatfix VS MadCap Flare and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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Whatfix logo Whatfix

Whatfix Enterprise: Enhancing self-service capability of any web product

MadCap Flare logo MadCap Flare

Documentation for Any Audience, Language or Format
  • Whatfix Landing page
    Landing page //
    2023-06-14
  • MadCap Flare Landing page
    Landing page //
    2023-07-07

Whatfix videos

+ Add

Whatfix-Product-Led-Growth-Review

More videos:

  • Demo - whatfix Product Demo @ UnPluggd 7
  • Review - Why Whatfix ?

MadCap Flare videos

+ Add

Product Demo: An Overview of MadCap Flare

More videos:

  • Review - Getting Started with MadCap Flare

Category Popularity

0-100% (relative to Whatfix and MadCap Flare)

Whatfix

MadCap Flare

User Onboarding And Engagement
100 100%
User Onboarding And Engagement
0% 0
Digital Publishing
0 0%
Digital Publishing
100% 100
User Engagement
100 100%
User Engagement
0% 0
Content Marketing
0 0%
Content Marketing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Whatfix and MadCap Flare

Whatfix Reviews

The 7 Best WalkMe Alternatives in 2023
Whatfix is a versatile onboarding platform that brings personalized user flows, contextual help, and seamless integration with CRM and LMS platforms to the table. If you're after a solution that can easily fit into your existing tech stack, Whatfix is definitely worth checking out.
Source: helpjuice.com
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to track data, while Pendo doesn’t requires that.
Source: userpilot.com
Appcues Alternatives and Competitors
Cons: Creating the onboarding content can be done without coding yet you still required to know CSS knowledge for customization. On top of that installation is going to be much harder because Whatfix is an on-premise tool. In order to start gathering data, you are going to need some google analytics integration and their integration process is bit complex.
Source: blog.userguiding.com

MadCap Flare Reviews

Best 25 Software Documentation Tools 2023
MadCap Flare is a professional authoring and publishing tool used for creating technical documentation, including user guides, online help, and knowledge bases.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Whatfix seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Whatfix mentions (3)

  • Too many customers to handle
    To facilitate these changes, we invested in various CS tools such as- Whatfix for in-app communication- Confluence for knowledge base management- Intercom for customer ticket handling- ZapScale for customer health management and customer visibility- and Slackfor streamlined interactions. Source: 12 months ago
  • Learn & bypass Content Security Policy using HTTP Response Header
    Many SaaS products, such as A/B testing tools (e.g. Adobe Target, Optimizely, and AbTasty), recommendation engines (e.g. Outbrain), and customer feedback & onboarding tools (e.g. Whatfix, Appcues), among others, alter the user experience on websites. If you are from a SaaS Company and your Javascript tag is installed on external websites, keep reading! - Source: dev.to / over 1 year ago
  • Onboarding new Salesforce Users / Lightning Users
    You can check out Whatfix (https://whatfix.com/). Source: about 2 years ago

MadCap Flare mentions (0)

We have not tracked any mentions of MadCap Flare yet. Tracking of MadCap Flare recommendations started around Mar 2021.

What are some alternatives?

When comparing Whatfix and MadCap Flare, you can also consider the following products

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

Readymag - Readymag is a design toolkit that helps create immersive digital experiences without developers in days, not weeks.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Publitas.com - Publitas helps you to drive more visitors to your online store by publishing catalogs online.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

FlippingBook - FlippingBook changes the way you present your documents

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