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Whatfix VS Catchpoint

Compare Whatfix VS Catchpoint and see what are their differences

UserGuiding
User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Whatfix logo Whatfix

Whatfix Enterprise: Enhancing self-service capability of any web product

Catchpoint logo Catchpoint

Catch issues before they impact your business
  • Whatfix Landing page
    Landing page //
    2023-06-14
  • Catchpoint Landing page
    Landing page //
    2023-03-31

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Whatfix videos

+ Add

Whatfix-Product-Led-Growth-Review

More videos:

  • Demo - whatfix Product Demo @ UnPluggd 7
  • Review - Why Whatfix ?

Catchpoint videos

+ Add

Catchpoint Synthetic Monitoring for Effective DEM

More videos:

  • Review - Webinar: How Priceline Leverages Catchpoint for End User Experience Monitoring
  • Review - Mehdi Daoudi (Catchpoint Systems) Interview - Velocity NY 2014

Category Popularity

0-100% (relative to Whatfix and Catchpoint)

Whatfix

Catchpoint

User Onboarding And Engagement
100 100%
User Onboarding And Engagement
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
User Engagement
100 100%
User Engagement
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

Share your experience with using Whatfix and Catchpoint. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Whatfix and Catchpoint

Whatfix Reviews

The 7 Best WalkMe Alternatives in 2023
Whatfix is a versatile onboarding platform that brings personalized user flows, contextual help, and seamless integration with CRM and LMS platforms to the table. If you're after a solution that can easily fit into your existing tech stack, Whatfix is definitely worth checking out.
Source: helpjuice.com
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to track data, while Pendo doesn’t requires that.
Source: userpilot.com
Appcues Alternatives and Competitors
Cons: Creating the onboarding content can be done without coding yet you still required to know CSS knowledge for customization. On top of that installation is going to be much harder because Whatfix is an on-premise tool. In order to start gathering data, you are going to need some google analytics integration and their integration process is bit complex.
Source: blog.userguiding.com

Catchpoint Reviews

We have no reviews of Catchpoint yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Whatfix seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Whatfix mentions (3)

  • Too many customers to handle
    To facilitate these changes, we invested in various CS tools such as- Whatfix for in-app communication- Confluence for knowledge base management- Intercom for customer ticket handling- ZapScale for customer health management and customer visibility- and Slackfor streamlined interactions. Source: about 1 year ago
  • Learn & bypass Content Security Policy using HTTP Response Header
    Many SaaS products, such as A/B testing tools (e.g. Adobe Target, Optimizely, and AbTasty), recommendation engines (e.g. Outbrain), and customer feedback & onboarding tools (e.g. Whatfix, Appcues), among others, alter the user experience on websites. If you are from a SaaS Company and your Javascript tag is installed on external websites, keep reading! - Source: dev.to / over 1 year ago
  • Onboarding new Salesforce Users / Lightning Users
    You can check out Whatfix (https://whatfix.com/). Source: about 2 years ago

Catchpoint mentions (0)

We have not tracked any mentions of Catchpoint yet. Tracking of Catchpoint recommendations started around Mar 2021.

What are some alternatives?

When comparing Whatfix and Catchpoint, you can also consider the following products

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

LogicMonitor - LogicMonitor is the SaaS performance monitoring platform for the world's best IT teams. Deploy Fast, Monitor More, Improve Ops.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Exoprise - Exoprise provides Digital Experience Monitoring for enterprise SaaS applications like Microsoft 365, Salesforce, ServiceNow, Active Directory, SSO, Okta, Box, and more!

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