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Whatfix VS Bazaarvoice

Compare Whatfix VS Bazaarvoice and see what are their differences

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User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank. featured
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Whatfix logo Whatfix

Whatfix Enterprise: Enhancing self-service capability of any web product

Bazaarvoice logo Bazaarvoice

Putting customers at the heart of your brand lets you efficiently
  • Whatfix Landing page
    Landing page //
    2023-06-14
  • Bazaarvoice Landing page
    Landing page //
    2023-09-18

Whatfix videos

+ Add

Whatfix-Product-Led-Growth-Review

More videos:

  • Demo - whatfix Product Demo @ UnPluggd 7
  • Review - Why Whatfix ?

Bazaarvoice videos

+ Add

Bazaarvoice - Google Seller Ratings. How to Get Them and Smash the Competition.

More videos:

  • Review - The Bazaarvoice Network — The world's largest shopping network
  • Review - 2008 Bazaarvoice Montage (Year 3 in Review)

Category Popularity

0-100% (relative to Whatfix and Bazaarvoice)

Whatfix

Bazaarvoice

User Onboarding And Engagement
100 100%
User Onboarding And Engagement
0% 0
Product Reviews
0 0%
Product Reviews
100% 100
User Engagement
100 100%
User Engagement
0% 0
Online Reviews
0 0%
Online Reviews
100% 100

User comments

Share your experience with using Whatfix and Bazaarvoice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Whatfix and Bazaarvoice

Whatfix Reviews

The 7 Best WalkMe Alternatives in 2023
Whatfix is a versatile onboarding platform that brings personalized user flows, contextual help, and seamless integration with CRM and LMS platforms to the table. If you're after a solution that can easily fit into your existing tech stack, Whatfix is definitely worth checking out.
Source: helpjuice.com
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to track data, while Pendo doesn’t requires that.
Source: userpilot.com
Appcues Alternatives and Competitors
Cons: Creating the onboarding content can be done without coding yet you still required to know CSS knowledge for customization. On top of that installation is going to be much harder because Whatfix is an on-premise tool. In order to start gathering data, you are going to need some google analytics integration and their integration process is bit complex.
Source: blog.userguiding.com

Bazaarvoice Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bazaarvoice Ratings & Reviews is one of the productss in the Bazaarvoice Suite that enables businesses to collect user generated content (UGC) from their customers. This customer feedback tool collects and publishes ratings and reviews, videos and photos of customer experiences with products and also allows them to ask questions.
Source: mopinion.com

Social recommendations and mentions

Based on our record, Whatfix should be more popular than Bazaarvoice. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Whatfix mentions (3)

  • Too many customers to handle
    To facilitate these changes, we invested in various CS tools such as- Whatfix for in-app communication- Confluence for knowledge base management- Intercom for customer ticket handling- ZapScale for customer health management and customer visibility- and Slackfor streamlined interactions. Source: 12 months ago
  • Learn & bypass Content Security Policy using HTTP Response Header
    Many SaaS products, such as A/B testing tools (e.g. Adobe Target, Optimizely, and AbTasty), recommendation engines (e.g. Outbrain), and customer feedback & onboarding tools (e.g. Whatfix, Appcues), among others, alter the user experience on websites. If you are from a SaaS Company and your Javascript tag is installed on external websites, keep reading! - Source: dev.to / over 1 year ago
  • Onboarding new Salesforce Users / Lightning Users
    You can check out Whatfix (https://whatfix.com/). Source: about 2 years ago

Bazaarvoice mentions (1)

  • Email saying to Share my experience with Google actually points to bazaarvoice.com
    Bazaarvoice is a commercial marketing site and as far as I know, is not at all responsible for posting reviews to Google. Yet, I received an email from noreply@hrblock.com with text, "Share your experience with Google" but a link that jumps to bazaarvoice.com to answer a couple questions like a review might look like. After posting my review, I noticed the site was not on Google or H&R Block and I'm worried I... Source: about 3 years ago

What are some alternatives?

When comparing Whatfix and Bazaarvoice, you can also consider the following products

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Trustpilot - We're all about consumer reviews. Get the real inside story from shoppers like you.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

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