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West Cloud Contact Pro VS VICIdial Contact Center

Compare West Cloud Contact Pro VS VICIdial Contact Center and see what are their differences

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Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking featured
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West Cloud Contact Pro logo West Cloud Contact Pro

West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.

VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.
  • West Cloud Contact Pro Landing page
    Landing page //
    2023-07-02
  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05

West Cloud Contact Pro videos

No West Cloud Contact Pro videos yet. You could help us improve this page by suggesting one.

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VICIdial Contact Center videos

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How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

Category Popularity

0-100% (relative to West Cloud Contact Pro and VICIdial Contact Center)

West Cloud Contact Pro

VICIdial Contact Center

Communication
32 32%
Communication
68% 68
Work Management
100 100%
Work Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Time Tracking
100 100%
Time Tracking
0% 0

User comments

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What are some alternatives?

When comparing West Cloud Contact Pro and VICIdial Contact Center, you can also consider the following products

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

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