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West Cloud Contact Pro VS Freshdesk Contact Center

Compare West Cloud Contact Pro VS Freshdesk Contact Center and see what are their differences

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#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
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West Cloud Contact Pro logo West Cloud Contact Pro

West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.

Freshdesk Contact Center logo Freshdesk Contact Center

Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.
  • West Cloud Contact Pro Landing page
    Landing page //
    2023-07-02
  • Freshdesk Contact Center Landing page
    Landing page //
    2023-09-01

Category Popularity

0-100% (relative to West Cloud Contact Pro and Freshdesk Contact Center)

West Cloud Contact Pro

Freshdesk Contact Center

Communication
27 27%
Communication
73% 73
Work Management
100 100%
Work Management
0% 0
VoIP
0 0%
VoIP
100% 100
Time Tracking
100 100%
Time Tracking
0% 0

User comments

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What are some alternatives?

When comparing West Cloud Contact Pro and Freshdesk Contact Center, you can also consider the following products

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Convoso - Call center solution to covert leads faster

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

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