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Freshservice might be a bit more popular than Web ScrapBook. We know about 3 links to it since March 2021 and only 3 links to Web ScrapBook. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
WebScrapBook just seems bloaty to me, but haven't tried it and have no need for my personal notes in the archives. Source: over 2 years ago
After a 5–year struggle, the tremendous migration of ScrapBook X to WebScrapBook is complete. Source: over 2 years ago
This extension for websites may help those who are backing up things though it can no do a full dump it is useful if you want to back up a specific page you are interested in https://github.com/danny0838/webscrapbook. Source: over 2 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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