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Web Help Desk VS GoDesk

Compare Web Help Desk VS GoDesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Web Help Desk logo Web Help Desk

Web Help Desk is a help desk ticketing and IT asset management software.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • Web Help Desk Landing page
    Landing page //
    2023-09-22
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

Web Help Desk

Website
webhelpdesk.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Web Help Desk features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Web Help Desk videos

+ Add

Introduction to Web Help Desk

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Web Help Desk and GoDesk)

Web Help Desk

GoDesk

Help Desk
44 44%
Help Desk
56% 56
Customer Support
21 21%
Customer Support
79% 79
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Education
0 0%
Education
100% 100

User comments

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What are some alternatives?

When comparing Web Help Desk and GoDesk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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