Software Alternatives, Accelerators & Startups

Way We Do VS NICE inContact

Compare Way We Do VS NICE inContact and see what are their differences

Way We Do logo Way We Do

Way We Do is cloud based SOP software, enabling business owners to document the particular way they do things in business including policies, procedures, work instructions and training materials, that teams can access from any location, on any devic…

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Way We Do Landing page
    Landing page //
    2023-09-30
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Way We Do videos

Way We Do - Contract Review Process

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Way We Do and NICE inContact)
Office & Productivity
100 100%
0% 0
Communication
0 0%
100% 100
Project Management
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Way We Do and NICE inContact

Way We Do Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Way We Do and NICE inContact, you can also consider the following products

DocGen - Static website generator

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

LogicalDOC - A document management system such as LogicalDOC can help your organization better manage business processes and put order in the chaos of documents every day run your business.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

openSourceCM - Web-based legal document processing and contract management

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.