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WATI VS Planhat

Compare WATI VS Planhat and see what are their differences

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WATI logo WATI

No-code chatbot builder for WhatsApp Business

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!
  • WATI Landing page
    Landing page //
    2023-08-22
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

WATI videos

+ Add

WATI - Team Inbox powered by WhatsApp API

Planhat videos

+ Add

Webinar: Customer Success Lifecycle Journey Maps | Planhat

Category Popularity

0-100% (relative to WATI and Planhat)

WATI

Planhat

Customer Support
100 100%
Customer Support
0% 0
Customer Success
0 0%
Customer Success
100% 100
WhatsApp
100 100%
WhatsApp
0% 0
Customer Experience Management
0 0%
Customer Experience Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare WATI and Planhat

WATI Reviews

13 Best Apps Like Replika & Similar AI Chatbot Apps
This app offers services from a chatbot to take care of your WhatsApp that serves as a customer service. Thus, if you are relying on that thing for your business then you can try Wati, for sure.
Source: www.regendus.com

Planhat Reviews

We have no reviews of Planhat yet.
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Social recommendations and mentions

Based on our record, WATI seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WATI mentions (3)

  • Verifying a nemployers business for whatsapp API via Meta business Suite
    I am looking to use an API service for Whatsapp wati.io is looking like the most appropriate for us at the moment. Source: about 1 year ago
  • APIs/Saas for building chat bots?
    I'm busy doing WhatsApp integration for my CRM using a platform called WATI. Source: over 2 years ago
  • Offical WhatsApp API
    I could find wati.io. Any thing else you guys know ? Source: over 2 years ago

Planhat mentions (0)

We have not tracked any mentions of Planhat yet. Tracking of Planhat recommendations started around Mar 2021.

What are some alternatives?

When comparing WATI and Planhat, you can also consider the following products

AiSensy - Whatsapp Chatbot, CRM & Marketing

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!

Totango - Totango is a Customer Success Software Platform

Twilio - Brings voice and messaging to your web and mobile applications.

Gainsight - Customer Success for the New Enterprise

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