Water Cooler Trivia makes the work week more fun with weekly trivia contests that the whole office can participate in. The conversations sparked by trivia bring people together.
Trivia contests and results can be sent via email or Slack. Results include not just the winner, but the funniest answers too! Groups can customize the categories and difficulty for your office. We've seen categories like Coffee, Finance, Boston, or True Crime.
More than 50% of participants have gotten to know a coworker through the weekly trivia contests. Groups can also track the leaderboard over time, including "category champs" in Pop Culture, Science, and more.
Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
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