Wannadocs
HelpDocs
HelpJuice
HelpSite
SkipFlag
Helpshift
Support Hero
Dealspotr
Malcolm App
HelpDocs
Typeform
Zendesk Support
HelpScout
HelpJuice
Jotform
Wufoo
Build a stunning, easy-to-manage product docs To create a high-quality knowledge base, you need to focus on creating content, we make a lot of efforts to save you from technical details and give you access to the best solutions in supporting your customers.
Knowledge Base Portal The Portal is a knowledge management system for content producers. It's the heart of the Wannadocs that is available only for knowledge base owners and editors. Here you will create and edit articles, see Analytics, manage Project settings and Team.
Content Nesting: Articles and categories can be deeply nested. Try drag and drop it!
Rich Embeds: Figma, Airtable, Codepen, Github, Typeform, YouTube, Vimeo.
Content Importing Import content directly from Notion, Google Docs, Github Wiki.
Knowledge Base Website The Website is a knowledge base that is available for content consumers. It's a result of your content creation. Fast and robust, mobile-friendly, and SEO-optimized application. Here your customers or colleagues will get your Knowledge Base.
Fast Loading: Content compressed and cached. High Google PageSpeed results!
Popular Translations: English, Russian, German, French, Spanish, Portuguese, and Ukrainian.
Content Delivery Network: Uploaded images stored in the CDN that allows getting articles faster.
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
Wannadocs Malcolm AppMalcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.
Zendesk Support - Social Customer Support and Help Desk and Ticketing
SkipFlag - AI knowledge base that builds itself from your communication
