Software Alternatives & Reviews

Wali.Chat VS Knowmax

Compare Wali.Chat VS Knowmax and see what are their differences

Wali.Chat logo Wali.Chat

Multi-Agent AI-powered Chat for WhatsApp with built-in CRM, contacts syncing, Team management, Campaigns and API. Get started for free!

Knowmax logo Knowmax

Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels
  • Wali.Chat Landing page
    Landing page //
    2022-11-23

WaliChat is a complete live chat solution for efficient multi-user WhatsApp messaging optimized for productivity and designed for small and medium businesses with teams working on one shared or even multiple WhatsApp numbers at the same time.

WaliChat also provides a full-featured API + Webhooks that enables quick and painless automation and integration of your WhatsApp messages, chats, and contacts.

You can connect your existing WhatsApp number within minutes and start taking communication to the next level for your team and customers. Free trial available, no strings attached, no questions asked :)

  • Knowmax Landing page
    Landing page //
    2023-09-04

Wali.Chat

Website
wali.chat
$ Details
Free Trial $39.9 / Monthly (per WhatsApp number)
Platforms
Web Browser Google Chrome REST API Firefox Cross Platform Node JS Python PHP JavaScript Java Go
Release Date
2020 November

Knowmax

Website
knowmax.ai
$ Details
Free Trial $14.99 / Monthly (The price is per user per module)
Platforms
Windows Mac OSX Linux Google Chrome
Release Date
-

Wali.Chat features and specs

No features have been listed yet.

Knowmax features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Demo: Yes
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Easy to Set-up and use: Yes
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Clean UI: Drag & Drop Interface
  • Clean UI: Easy to use and navigate, Modern Wiki Editor, Questions and Answers
  • Analytics and Reporting: The practice manager will receive full statistics on the practice’s performance.
  • Knowledge Management: Yes
  • Knowledge Base: Yes

Category Popularity

0-100% (relative to Wali.Chat and Knowmax)
Communication
18 18%
82% 82
Customer Support
100 100%
0% 0
VoIP
0 0%
100% 100
Messaging
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Wali.Chat and Knowmax

Wali.Chat Reviews

  1. Everything we needed

    This is the best multi-agent tool for WhatsApp that we have used in years! Intuitive, easy to use, ready in 2 minutes, and yet it has all that I need to have my customer support team work on our WhatsApp numbers. I especially appreciate the "permissions" feature, which allows me to define what agents can see and do in the chat. I can hide confidential information at my discretion from my team members so that my business is safer and they are much more focused on their job.

    The automatic replies and the AI as well have improved dramatically our service, they're super useful.

    I have several WhatsApp numbers and it's amazing how you can work on all of them at the same time with my whole customer care team from different departments and lines of business.

    The price is extremely competitive too considering all that they offer. And what you see is what you get, no hidden costs. 5 stars well deserved!!!

    🏁 Competitors: Wassenger, WATI, Twilio
    👍 Pros:    Affordable price|Easy to use|Useful features|Multi user product|Improves your productivity|Great customer support
    👎 Cons:    Nothing, so far
  2. Excellent solution / Excelente solución

    It exceeded our expectations. We've only been here for 7 days and surely we still have a lot to explore. But at the moment the solution made everything much easier, their customer service is excellent and it provided benefits that we did not expect, and they were super helpful.

    Superó nuestras expectativas. Llevamos sólo 7 días y seguramente nos quede mucho por explorar. Pero al momento la solución volvió mucho más sencillo todo, su atención al cliente es excelente y aportó beneficios que no esperábamos, y fueron súper útiles.

    👍 Pros:    System simplicity|Great customer support|Complete team collaboration tool
    👎 Cons:    No mobile app yet

Knowmax Reviews

15 Best Learning Management Systems (LMS of the Year 2020)
It also helps in the overall learning curve and helps improve time to proficiency for agents while they’re operational. Knowmax primarily consists of modules such as decision trees, visual how-to guides along with training, learning & assessment components.

What are some alternatives?

When comparing Wali.Chat and Knowmax, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Wassenger - WhatsApp API & Multi-user platform for Teams and Businesses

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

The SMS City - Streamline your marketing campaigns with The SMS City - the ultimate platform for SMS and WhatsApp messaging automation. Boost engagement and save time with our powerful messaging tools.

Contaque - Contaque is a call center solution which embraces internet and open source technology that integrates with existing voice and data systems.