Wali.Chat Review

This is the best multi-agent tool for WhatsApp that we have used in years! Intuitive, easy to use, ready in 2 minutes, and yet it has all that I need to have my customer support team work on our WhatsApp numbers. I especially appreciate the "permissions" feature, which allows me to define what agents can see and do in the chat. I can hide confidential information at my discretion from my team members so that my business is safer and they are much more focused on their job.

The automatic replies and the AI as well have improved dramatically our service, they're super useful.

I have several WhatsApp numbers and it's amazing how you can work on all of them at the same time with my whole customer care team from different departments and lines of business.

The price is extremely competitive too considering all that they offer. And what you see is what you get, no hidden costs. 5 stars well deserved!!!