Software Alternatives, Accelerators & Startups

Wabi VS NICE inContact

Compare Wabi VS NICE inContact and see what are their differences

Wabi logo Wabi

Wabi is a Whatsapp business API that helps you manage your customers and projects over Whatsapp without ever leaving the app.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Wabi Landing page
    Landing page //
    2022-04-05
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Wabi videos

Cult Classic or Secret Cult? | Wabi Classic Fixed Gear Bike Review

More videos:

  • Review - Wabi Thunder Unboxing
  • Review - Mash or Pass? | Wabi Lightning SE Review

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Wabi and NICE inContact)
Android
100 100%
0% 0
Communication
0 0%
100% 100
Office & Productivity
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Wabi and NICE inContact

Wabi Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Wabi and NICE inContact, you can also consider the following products

Apple Business Chat - New way for businesses to connect with customers directly

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

WhatsApp Business - Communicate more efficiently with your customers

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.