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Voximal VS Genesys

Compare Voximal VS Genesys and see what are their differences

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Voximal logo Voximal

Upgrade your Asterisk platform with VoiceXML

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • Voximal Landing page
    Landing page //
    2021-11-05
  • Genesys Landing page
    Landing page //
    2023-09-13

Voximal videos

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Genesys videos

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Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to Voximal and Genesys)

Voximal

Genesys

Communication
21 21%
Communication
79% 79
Messaging
100 100%
Messaging
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Voice And Messaging API
100 100%
Voice And Messaging API
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Voximal and Genesys

Voximal Reviews

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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing Voximal and Genesys, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Plivo - Plivo simplifies your customer engagement.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

smooch - Smooch connects your business software to all the world’s messaging channels for a more human customer experience.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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