Software Alternatives, Accelerators & Startups

Vonage VS Avaya

Compare Vonage VS Avaya and see what are their differences

Vonage logo Vonage

Vonage is a cloud-based all-in-one VoIP software solution designed for multiple industries such as accounting, healthcare, finance and marketing etc.

Avaya logo Avaya

Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.
  • Vonage Landing page
    Landing page //
    2022-04-10
  • Avaya Landing page
    Landing page //
    2023-09-23

Vonage videos

Vonage Business Cloud Mobile App 2020 Review (LIVE DEMO)

More videos:

  • Review - Vonage Business VOIP phone system review
  • Review - Vonage Review

Avaya videos

Avaya CU360 Evaluation

More videos:

  • Review - A quick tour through the Avaya IX Collaboration Device
  • Review - The Avaya 1120e IP Desk Phone Review

Category Popularity

0-100% (relative to Vonage and Avaya)
Communication
72 72%
28% 28
VoIP
100 100%
0% 0
Enterprise Communication
75 75%
25% 25
Call Center Software
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vonage and Avaya

Vonage Reviews

15 Best Twilio Alternatives 2022
However, Vonage can also help you with unified communications by providing flexible communication channels for all types of employees within the company to stay in touch with the customers in any way possible.
Top 10 Best Twilio Alternative Free In 2022
Nevertheless, Vonage can likewise help you with unified communications by supplying flexible communication channels for all kinds of staff members within the company to stay in touch with the clients in any way imaginable.
10 Best Business VoIP Phone Services for Small Businesses (2020)
Vonage is another small business phone service that can be used for online calling. It comes with all the standard VOIP services, plus Amazon Chime, video calls, and more. Their premium services have more features and additional advanced technology for their users.
Source: www.isitwp.com
11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
The Vonage service is hosted in the cloud, so we manage the cloud PBX (aka, virtual PBX or IP PBX) off site for you. So there’s never a need to install PBX equipment at your location, or schedule technician visits for upgrades or maintenance. As a result, you eliminate PBX installation and equipment costs, and the need to pay for service appointments at your office. We...

Avaya Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Over 90% of Fortune 100 companies use an Avaya product to manage their contact center, according to the Avaya website. That's because it's been a heavyweight in the communications industry for years. With multiple advanced features in its standard platform, you can be sure you're getting an enterprise-level product when using Avaya's omnichannel contact center solution.

What are some alternatives?

When comparing Vonage and Avaya, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

CallHippo - Easy to use Phone System with World-Class Support

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.