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Voiptime Cloud VS Freshdesk Contact Center

Compare Voiptime Cloud VS Freshdesk Contact Center and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Voiptime Cloud logo Voiptime Cloud

Cloud call center software with Predictive dialer, ACD, IVR, call scripts, comprehensive reporting, etc. Contact us to receive a fully configured solution in 24 hours!

Freshdesk Contact Center logo Freshdesk Contact Center

Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.
  • Voiptime Cloud Landing page
    Landing page //
    2021-04-29

Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in 24 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries. Contact us today!

  • Freshdesk Contact Center Landing page
    Landing page //
    2023-09-01

Voiptime Cloud features and specs

  • ACD: Yes
  • IVR: Yes
  • Flexible Dialers: Yes
  • Call Analytics and Reporting: Yes
  • Call Recording: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • CRM: Yes
  • Quality Management: Yes
  • Web chat: Yes

Freshdesk Contact Center features and specs

No features have been listed yet.

Voiptime Cloud videos

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Voiptime Cloud Predictive Dialer

Freshdesk Contact Center videos

No Freshdesk Contact Center videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Voiptime Cloud and Freshdesk Contact Center)

Voiptime Cloud

Freshdesk Contact Center

Communication
50 50%
Communication
50% 50
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0
VoIP
39 39%
VoIP
61% 61
Enterprise Communication
45 45%
Enterprise Communication
55% 55

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Voiptime Cloud and Freshdesk Contact Center

Voiptime Cloud Reviews

Choosing the Best Calling Software for Outbound Sales
Voiptime Cloud is the most versatile cold calling and sales solution of all three alternatives. Three dialing modes accompanied by a comprehensive reporting and campaign management features will help your team reach maximum potential at any given settings. Its advanced real-time monitoring and team management capabilities make it suitable for both in-house and remote teams....
Source: medium.com

Freshdesk Contact Center Reviews

We have no reviews of Freshdesk Contact Center yet.
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What are some alternatives?

When comparing Voiptime Cloud and Freshdesk Contact Center, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Convoso - Call center solution to covert leads faster

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

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