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VoIPstudio VS HelpScout

Compare VoIPstudio VS HelpScout and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

VoIPstudio logo VoIPstudio

VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.
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HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • VoIPstudio Landing page
    Landing page //
    2019-02-14

VoIPstudio isn’t like other hosted VoIP services.

We don’t tie our clients into long term contracts, we don’t gate off premium features and charge our clients extra for them and we don’t expect our clients to have a degree in IT in order to get up and running.

VoIPstudio’s an easy-to-use VoIP service that’s packed full of premium features. We charge a simple, low-cost monthly fee and in return you get a feature-packed, award-winning service backed by one of the best support teams in the industry (at least that’s what our clients say…).

That’s it. No fuss. No contracts. No hidden charges.

  • HelpScout Landing page
    Landing page //
    2023-07-14

VoIPstudio

Website
voipstudio.com
Pricing URL
Official VoIPstudio Pricing
$ Details
paid Free Trial $4.99 / Monthly (User)
Platforms
Browser Windows iOS Android Mac OSX Linux REST API JavaScript
Release Date
2011 March
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

VoIPstudio features and specs

  • Call Recording: Yes
  • Call Forward: Yes
  • Call Analytics and Reporting: Yes
  • Call Conferencing: Yes
  • Calls: Yes

HelpScout features and specs

No features have been listed yet.

VoIPstudio videos

+ Add

VoIPstudio Overview

More videos:

  • Tutorial - How to create an IVR system on VoIPstudio

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to VoIPstudio and HelpScout)

VoIPstudio

HelpScout

Communication
100 100%
Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using VoIPstudio and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare VoIPstudio and HelpScout

VoIPstudio Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
VoIPStudio is a business VoIP solution that aims to offer enterprise-level telephony services that are affordable for companies of any size.
Source: www.dayonetech.com
Top 10 VoIP providers in 2022
VoIPstudio is a top-tier VoIP communications solution provider for small and medium-sized enterprises of all types. The company provides over 40 cloud-based PBX services in a simple, intuitive, all-inclusive platform that allows any organization to benefit from professional communications at a low cost. VoIPstudio helps expanding enterprises to operate globally by enabling...
Source: voip.review

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

VoIPstudio mentions (0)

We have not tracked any mentions of VoIPstudio yet. Tracking of VoIPstudio recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing VoIPstudio and HelpScout, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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