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Vocalcom VS uContact

Compare Vocalcom VS uContact and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Vocalcom logo Vocalcom

Vocalcom is a cloud-based contact center, omni-channel customer experience and sales acceleration technology provider.

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • Vocalcom Landing page
    Landing page //
    2023-02-09
  • uContact Landing page
    Landing page //
    2022-08-06

Vocalcom

Website
vocalcom.com
Pricing URL
-
Release Date
1996 January
Startup details
Country
France
State
Ile-de-France
City
Paris
Founder(s)
Anthony Dinis
Employees
250 - 499
Edit details

uContact

Website
integraccs.com
Pricing URL
Official uContact Pricing
Release Date
-
Edit details

Vocalcom videos

+ Add

[EN] Vocalcom Hermes360 : empower your agents with an intuitive Omnichannel Contact Center software

uContact videos

+ Add

Full Experience Demo uContact

Category Popularity

0-100% (relative to Vocalcom and uContact)

Vocalcom

uContact

Communication
14 14%
Communication
86% 86
Enterprise Communication
50 50%
Enterprise Communication
50% 50
VoIP
0 0%
VoIP
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vocalcom and uContact

Vocalcom Reviews

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uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

What are some alternatives?

When comparing Vocalcom and uContact, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Aloware - Aloware stands at the forefront of providing all-in-one cloud based contact center solutions.

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