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Vivantio VS OTRS ITSM

Compare Vivantio VS OTRS ITSM and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Vivantio logo Vivantio

The most flexible, reliable, trusted IT service management software on the market.

OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.
  • Vivantio Landing page
    Landing page //
    2023-05-09
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16

Vivantio videos

+ Add

The Vivantio Platform: An Introduction

More videos:

OTRS ITSM videos

+ Add

OTRS 3: Installing OTRS ITSM

Category Popularity

0-100% (relative to Vivantio and OTRS ITSM)

Vivantio

OTRS ITSM

Help Desk
66 66%
Help Desk
34% 34
Customer Support
57 57%
Customer Support
43% 43
Service Desk
74 74%
Service Desk
26% 26
Customer Service
0 0%
Customer Service
100% 100

User comments

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What are some alternatives?

When comparing Vivantio and OTRS ITSM, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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