Software Alternatives & Reviews

Vivantio VS BMC Helix ITSM

Compare Vivantio VS BMC Helix ITSM and see what are their differences

Vivantio logo Vivantio

The most flexible, reliable, trusted IT service management software on the market.

BMC Helix ITSM logo BMC Helix ITSM

BMC Helix ITSM is a SaaS-based software that helps IT companies in providing effective service management solutions.
  • Vivantio Landing page
    Landing page //
    2023-05-09
  • BMC Helix ITSM Landing page
    Landing page //
    2023-09-11

Vivantio videos

The Vivantio Platform: An Introduction

More videos:

BMC Helix ITSM videos

Overview of BMC Helix ITSM Insights

More videos:

  • Review - What’s new in BMC Helix ITSM 20.08

Category Popularity

0-100% (relative to Vivantio and BMC Helix ITSM)
Help Desk
61 61%
39% 39
Customer Support
100 100%
0% 0
Service Desk
46 46%
54% 54
Project Management
43 43%
57% 57

User comments

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What are some alternatives?

When comparing Vivantio and BMC Helix ITSM, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SysAid - Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.