Software Alternatives & Reviews

VitalPBX VS PBXware

Compare VitalPBX VS PBXware and see what are their differences

VitalPBX logo VitalPBX

VitalPBX is a full-feature PBX (phone system) based on Linux and Asterisk.

PBXware logo PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Bicom Systems’ softswitch is offered in the Business, Call Center and Multi-Tenant Editions each supporting specific features.
  • VitalPBX Landing page
    Landing page //
    2023-07-16
  • PBXware Landing page
    Landing page //
    2022-08-10

For the past 18 years, PBXware has been the go-to enterprise solution for many small and medium-sized organizations, as well as large businesses, ITSPs, governments, and call centers around the World.

Bicom Systems’ Softswitch is offered in the Business, Contact Center, and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.

PBXware incorporates an easy-to-use Setup Wizard to assist you to have a functional PBX in minutes. The administration is performed through Web Interface or CLI. Some of the advanced features offered are auto-updates, system backup, provider templates, call recordings, and real-time call/agent monitoring. We also welcome and deliver custom development professionally and affordably.

Additionally, it helps branch offices communicate easily by VoIP or PSTN dramatically reducing telephone costs. Moreover, PBXware easily creates conference bridges between local or remote users, saving significant time and money.

Dashboard: You may get a quick summary of key PBXware data in the Dashboard area. It shows information on system and gloCOM licensing, hardware utilization, core service status, the number of total calls, answered calls, SIP registrations, etc.

Branding: Carefully crafted with resellers in mind. It contains all the software and technical documentation with your brand name, logo, and company colors.

VitalPBX features and specs

No features have been listed yet.

PBXware features and specs

  • Call Recording: Yes
  • Call Center: Yes
  • Queue Management: Yes
  • Call Monitoring: Yes
  • Call Routing: Yes
  • Manual Dialer: Yes
  • Mobile Access: Yes
  • IVR / Voice Recognition: Yes
  • Call Parking: Yes
  • Ring Groups: Yes
  • SIP Trunking: Yes
  • Inbound Call Center: Yes
  • Outbound Call Center: Yes
  • Web Conferencing: Yes
  • Chat / Messaging: Yes

VitalPBX videos

VitalPBX Overview

More videos:

  • Review - Installing VitalPBX on Digital Ocean
  • Review - VitalPBX - Hot Desking
  • Review - VitalPBX 3.0 New Features Walkthrough

PBXware videos

What's New: PBXware 7

More videos:

  • Demo - What's New: PBXware 6.6

Category Popularity

0-100% (relative to VitalPBX and PBXware)
Communication
73 73%
27% 27
VoIP
70 70%
30% 30
Enterprise Communication
71 71%
29% 29
Tool
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare VitalPBX and PBXware

VitalPBX Reviews

  1. Excellent Unified Communicatios System

    VitalPBX is a Unified Communications System that has everything we were looking for, from Call Center modules, call recording, easy to install in the cloud and the most impressive thing is the ease of configuring it and how stable it is.

    🏁 Competitors: freepbx, RingCentral, Issabel, PBXware, Cisco, Avaya
    👍 Pros:    Easy to use|Modern interface|Latest technology|Complete call center module|Community version completely free|Call recording|Multi-tenant|Easy to install on your own server
    👎 Cons:    They do not offer a package with calling minutes|They do not offer the system in the cloud

PBXware Reviews

We have no reviews of PBXware yet.
Be the first one to post

Social recommendations and mentions

Based on our record, VitalPBX seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

VitalPBX mentions (1)

  • I started building my client base with 3CX last year but now with all these changes in structure and people being banned from the forums for questioning them, I'm concerned about continuing with 3CX. Any decent alternatives out there?
    I have as a backup vendor Vital PBX. They seem to be the most comparable alternative. You can spin up a free version of it to test it out too. Https://vitalpbx.com. Source: over 1 year ago

PBXware mentions (0)

We have not tracked any mentions of PBXware yet. Tracking of PBXware recommendations started around Mar 2021.

What are some alternatives?

When comparing VitalPBX and PBXware, you can also consider the following products

Asterisk - An open source telephony switching and private branch exchange service for Linux.

3CX Phone System - 3CXPhone is a free VoIP phone available for Windows, iPhone or any Android based smart phone such...

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

Kamailio - Kamailio® (successor of former OpenSER and SER) is an open source SIP server released under...