NetSpot - NetSpot is a free app for wireless site surveys, Wi-Fi analysis, and troubleshooting
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
inSSIDer - inSSIDer Essential makes it easy to maintain small business WiFi.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Kismet - Kismet is an 802.11 layer2 wireless network detector, sniffer, and intrusion detection system.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.