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VirtualPBX VS NICE inContact

Compare VirtualPBX VS NICE inContact and see what are their differences

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VirtualPBX logo VirtualPBX

VirtualPBX provides hosted VoIP PBX phone services that give small and medium growing businesses a professional, fully automated call answering and routing solution

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • VirtualPBX Landing page
    Landing page //
    2022-07-25
  • NICE inContact Landing page
    Landing page //
    2023-10-04

VirtualPBX videos

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VirtualPBX Web Phone

More videos:

  • Review - What is VirtualPBX?

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to VirtualPBX and NICE inContact)

VirtualPBX

NICE inContact

VoIP
100 100%
VoIP
0% 0
Communication
10 10%
Communication
90% 90
Enterprise Communication
12 12%
Enterprise Communication
88% 88
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare VirtualPBX and NICE inContact

VirtualPBX Reviews

We have no reviews of VirtualPBX yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing VirtualPBX and NICE inContact, you can also consider the following products

Mitel - Business Communications and Collaboration

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Phonebooth - Phonebooth is one of the leading voip providers, providing phone systems & phone service for small businesses.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

SendMyCall - We offer virtual and toll free numbers in more than 65 countries and providing innovative, cost-effective solutions. Increase your Business presence worldwide - Contact Us!

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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